The Lake Home Resource

FINGER LAKES REGION

Canandaigua Lake
Emergency & Safety Resources

The Lake List · Medical care, on-water assistance and useful contacts for Canandaigua Lake homeowners and guests.

For an immediate emergency, call 911

For police, fire, ambulance or an emergency on the water, call 911. Give your street address or, on the lake, your location, nearest shore, landmark or GPS coordinates. Do not delay an emergency call while choosing a county contact.

Call 911

Emergency rooms

Hospital emergency departments around the lake. These locations are not ranked by proximity; in an emergency call 911 and follow the dispatcher’s instructions.

FF Thompson Hospital

Canandaigua · Emergency room open 24/7. Phone below is the published hospital contact number.

350 Parrish Street, Canandaigua, NY 14424

Call 585-396-6000 Official information Directions

Geneva General Hospital

Geneva · Hospital with an emergency department.
Phone below is the hospital main line.

196 North Street, Geneva, NY 14456

Call 315-787-4000 Official information Directions

Urgent & immediate care

For non-emergency care. Call before traveling to confirm today’s hours, services, age requirements and availability. Urgent care is not a substitute for emergency care.

Canandaigua Urgent Care

Canandaigua · UR Medicine / Thompson Health urgent care. Confirm current hours before traveling.

699 South Main Street, Suite 5, Canandaigua, NY 14424

Call 585-978-8240 Official information Directions

Farmington Urgent Care

Farmington · UR Medicine / Thompson Health urgent care. Confirm current hours before traveling.

1160 Corporate Drive, 1st Floor, Farmington, NY 14425

Call 585-924-1510 Official information Directions

Marine patrol & local public safety

Canandaigua Lake borders Ontario and Yates counties. For a water emergency or immediate police, fire or EMS response, call 911. The contacts below are for routine inquiries; they are not dedicated emergency rescue lines.

Ontario County

Sheriff’s Office / marine and recreational patrol. Published non-emergency number:

Call 585-394-4560 Official information

Yates County

Sheriff’s Office. Published general office contact; ask about marine patrol or routine public-safety inquiries. Emergencies: 911.

Call 315-536-4438 Official information

Utility outages & gas concerns

Use the company shown on your utility bill; electricity and gas may have different providers. Inclusion here does not mean a utility serves every property on this lake. Stay away from downed lines. For immediate danger, call 911.

RG&E customers

Electric outages: 800-743-1701.
Natural gas emergencies: 800-743-1702. If you suspect a gas leak, leave the area and call from a safe location. Immediate danger: 911.

Report electric outage Gas emergency: 800-743-1702 Official information

NYSEG customers

Electric outages: 800-572-1131.
Natural gas emergencies: 800-572-1121. If you suspect a gas leak, leave the area and call from a safe location. Immediate danger: 911.

Report electric outage Gas emergency: 800-572-1121 Official information

Propane safety

If you suspect a propane leak, leave the area immediately, avoid creating sparks, and call your propane supplier from a safe location. If you cannot reach the supplier, call 911. Do not return until responders say it is safe.

Official information

Make your lake address easy to find

Keep these details where family members, renters and guests can find them.

At the house

Write down your full street address, town and county, private road name, driveway entrance and any access instructions.

At the dock

Keep your lake location, nearest shore and recognizable landmarks handy. Include GPS coordinates if available.

Before guests arrive

Share your address and location details, utility and propane provider contacts, and this resource page.

Part of The Lake List

Contacts and locations checked against official sources October 15, 2026. This page is not monitored for emergencies, does not show live wait times or patrol availability, and is not a complete list of every service. Follow official sources for changes.