About this policy
Effective October 20, 2026
This Privacy Policy describes how Robert Markel Real Estate LLC (“we,” “us,” or “our”) handles personal information in connection with robertmarkel.com, inquiries about our services, and linked property-search tools. Independently operated services may have their own privacy policies. This policy does not replace disclosures or agreements provided during a real estate transaction.
Information you provide
Our Ask Bob form requests your first name, last name, email address, phone number, and message. You may also provide property preferences, an address, or other information when contacting us. Please do not send Social Security numbers, passwords, bank account details, or sensitive documents through a general website form.
Property searches and IDX Broker
Our website links to property-search pages at robertmarkel.idxbroker.com. IDX Broker provides these search tools. Depending on the features you use, registration, saved properties, search preferences, listing alerts, inquiries, and related activity may be processed through that service and made available to our brokerage. Review IDX Broker’s privacy policy for its description of data handling. Contact us with questions about information received by our brokerage.
Technical information and cookies
Website infrastructure and connected services may process your IP address, browser and device information, referring page, access times, and usage information. Cookies or similar technologies may support sessions, security, preferences, and property-search functionality. The site also requests web fonts from Google, which involves a connection to Google’s servers. You can manage cookies through your browser; disabling them may affect some features. Browser settings do not necessarily stop every type of technical data collection.
How information is used
use personal information to respond to questions, provide requested real estate services, arrange communications and appointments, deliver requested property information or alerts, maintain business records, protect our systems, and meet legal obligations. Any additional marketing use must match the choices presented when information is collected and applicable consent requirements.
Service providers and other disclosures
Information may be handled by providers supporting website hosting, form processing, email delivery, security, and property-search services. disclose information to other real estate or transaction professionals when needed for services you request or otherwise authorized or required by law. A directory listing does not itself authorize us to send your contact information to that business.
Marketing and communication preferences
You may contact us to request that we stop marketing communications. A request for assistance allows us to respond to that inquiry; this policy is not itself consent to automated marketing calls or texts. Requested property alerts and any marketing subscriptions should provide appropriate preference or unsubscribe options. Necessary transaction or administrative communications may continue as permitted by law.
Retention and security
retain information only for as long as reasonably needed for the purposes described here, applicable recordkeeping obligations, dispute resolution, and legitimate business needs. Information in backups or required business records may remain after an active record is removed. Use reasonable safeguards appropriate to the information handled; no website, storage system, or transmission method can be guaranteed secure.
Your questions and requests
Contact us to ask about information you have submitted, request a correction, communicate your preferences, or request deletion where available under applicable law. We may need to verify your identity before responding. Requests can be subject to legal exceptions, including required recordkeeping. This policy does not promise rights or deadlines beyond those that apply to our business.
Children and family resources
Our educational material may include family activities, but our real estate inquiry and registration tools are intended for adults. do not knowingly collect personal information from children under 13 through these tools. A parent or guardian who believes a child has submitted personal information should contact us so the matter can be reviewed. Any future interactive family activity needs its own privacy review before collecting children's information.
External websites and policy updates
Links to agencies, lake organizations, directory businesses, and other websites take you to services operated by others. Review their policies before submitting information. We may update this policy to reflect changes in our services, practices, or applicable law. The final published version will show its effective or revision date, and any additional notice required by law will be provided.
AI-assisted website content
Artificial intelligence tools have assisted with content and illustrations on this website. Educational articles, summaries, and illustrations may contain errors or artistic interpretations. Verify information that matters to a property decision using current records, responsible agencies, and qualified professionals. An illustration should not be treated as a photograph or evidence of actual property conditions. This statement does not authorize disclosure of your private communications to an AI service.
Privacy choices, advertising, and browser signals
You can contact the brokerage about access, correction, deletion, and communication preferences. Depending on the laws that apply, additional rights may include an opt-out of targeted advertising or certain sales or sharing of personal information, a portable copy of information, or an appeal of a request decision. Applicable exceptions and verification requirements may apply.
Text messages and additional integrations
A website inquiry is not blanket permission for automated marketing texts or prerecorded calls. If a subscription texting program is introduced, its enrollment should explain consent, message frequency, potential carrier charges, and working help and opt-out instructions.
Contact
Robert Markel Real Estate LLC
10 Nicholas Street, Seneca Falls, NY 13148
315-283-8111
Ask Bob a Question